Frequently Asked Questions

What types of appliances do you repair?

We repair a wide range of appliances, including refrigerators, ovens, stoves, dishwashers, washing machines, dryers, and more. We specialize in high-end brands such as Sub-Zero, Wolf, Viking, Thermador, and KitchenAid.

Do you use original parts for repairs?

Yes, we always use original manufacturer parts to ensure the highest quality and durability for your appliances.

What areas do you serve?

We proudly serve the Bay Area, including San Mateo, Palo Alto, San Francisco, and surrounding locations.

How soon can I schedule a repair?

We offer same-day and next-day appointments to minimize your downtime. Contact us to check availability in your area.

What is your warranty policy?

We provide a warranty on all repairs and parts to give you peace of mind and ensure satisfaction with our service.

How do I know if my appliance is worth repairing?

Our technicians will evaluate your appliance and provide honest advice. If the repair cost is too high compared to replacement, we’ll let you know.

What appliance brands do you specialize in?

We specialize in high-end brands like Sub-Zero, Wolf, Viking, Thermador, KitchenAid, and GE Monogram. However, we also repair most major appliance brands.

How long does an appliance repair typically take?

Most repairs can be completed within an hour. However, if parts need to be ordered, it may take a few additional days.

Do you repair older appliances?

Yes, we repair older appliances as long as replacement parts are still available.

Can I schedule an appointment online?

Yes, you can easily schedule a repair through our online booking system or by calling our customer service team.

Do you offer emergency repair services?

We provide emergency repair services for urgent issues. Contact us directly to check availability.

Are your technicians certified?

Yes, all our technicians are certified and have extensive experience repairing appliances.

What should I do before scheduling a repair?

Make a note of your appliance’s model and serial number, and provide a detailed description of the issue when booking.

How much do you charge for appliance repairs?

Pricing depends on the type of appliance, the complexity of the issue, and whether parts are required. Contact us for a free estimate.

What payment methods do you accept?

We accept all major credit cards, debit cards, and online payments.

Are there any additional service fees?

There is a diagnostic fee, but this is typically waived if you proceed with the repair.

Why isn’t my refrigerator cooling?

Common causes include dirty condenser coils, a faulty compressor, or issues with the thermostat. Our technicians can diagnose and fix the problem.

Why is my washing machine leaking?

This could be due to a worn-out door seal, a clogged drain, or a faulty pump. We’ll pinpoint the issue and repair it quickly.

Why is my oven not heating up properly?

A malfunctioning heating element or thermostat is usually to blame. Our technicians will ensure your oven is back to working condition.

Why is my dishwasher leaving residue on dishes?

This may result from clogged spray arms, a broken water inlet valve, or improper detergent use.

How can I maintain my appliances after repair?

Regular cleaning, avoiding overloading, and following the manufacturer’s guidelines are key to keeping your appliances in top shape.

What happens if the problem comes back after a repair?

If the issue recurs within the warranty period, we’ll return to fix it at no additional cost.

Do you offer maintenance services?

Yes, we offer preventive maintenance to help extend the life of your appliances and avoid costly repairs.

Can you provide tips for improving energy efficiency?

Absolutely! We can advise on how to optimize your appliances for energy savings during and after the repair.

Contact us

care@easyfixappliance.com

(415) 941-4144